Ice Palazzo is a casual ice cream shop offering a variety of gelato flavors, milkshakes, and waffles in a trendy, family-friendly setting. The establishment caters to groups and individuals seeking a quick visit or a relaxed treat. Its atmosphere is inviting and suitable for visits with children, offering accessibility features such as a wheelchair-accessible entrance and parking. Customers can enjoy takeaway and delivery options, with convenient payment methods including credit cards, debit cards, and NFC mobile payments accepted.
Operating daily from 9:00 AM to 5:00 PM, Ice Palazzo provides a reliable destination for ice cream and dessert lovers throughout the week. The pricing is generally considered reasonable, reflecting the quality and variety of homemade gelato and other sweet offerings. The staff are noted for their friendly and helpful service, enhancing the overall experience for visitors.
For those interested in exploring the full range of flavors and treats available, the menu offers a comprehensive selection beyond the shop’s popular options. Whether looking for a quick dessert or a special indulgence, Ice Palazzo presents a well-rounded choice in a convenient and accessible environment.
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Nadène Langley
18/03/2026
Literally the most incredible waffles EVER! Extremely friendly and helpful service, and lovely ice cream flavors too. Quite pricey but very tasty.
Ilaria Semprini-Sara
15/03/2026
What a little gem on Main Street in Plettenberg Bay. Proper homemade Gelato. Tried a few of the flavours & they are all delicious! They offer milkshakes, gelato and waffles! Thank you Paul for all the wonderful and friendly chat!
Cogareth Greenpepper
06/03/2026
Great flavors. Reasonable prices. Amazing ice creams. Friendly staff. Everything you need to complete your holiday experience
Naudica Gerber Swanepoel
05/03/2026
There was a great variety and tasted like bites of heaven!
Gabriel Lidchi
03/03/2026
Best ice cream in S.A. Biscoff flavour is unreal. Well priced with friendly staff.
Duncan Alfreds
09/02/2026
Suzette at Ice Palazzo offers great service and a challenge: If you can down 20 scoops in 20 minutes, you win a place on the board and your money back. Such an offer just causes buzz around the ice-cream joint which I’m convinced sees a lot of traffic on hotter days. There are 20 flavours from which to choose and they have all the decadent names that gets the saliva flowing. The place is an ideal stop on a meander through Plettenberg Bay’s commercial centre on a warm lazy day.
Melissa C. Kirchmann
22/12/2025
Delish Icecream pud with cream and cardamom Asian spicecream and coconut dreams on biscuit base with blue Berry Coulis and a strawberry! Lovely and yummy. Thanks
Megan Davies (Megan In The Wild)
10/12/2025
Cute place and the mint ice cream is great. Would recommend a little bit more seating though for people who would like to eat there.